Healthcare

Doctors, nurses and patient-facing teams

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The Long Wait

Patient, emergency department

Five hours on a corridor chair with chest pain, nobody has said a word, and his jacket is already on.

De-escalating a frightened patient●●●●○~7 min

What we could build for you

Angry customers

  • Sealed

    The Discharge Fight

    Her father goes home today. She is sure it is too soon, and she is the one who will be up at 3 AM.

Hard truths

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    The Antibiotic Demand

    A viral chest infection, a patient who got antibiotics every other time, and a waiting room listening for the word no.

  • Sealed

    The Missed Result

    A scan sat unread in an inbox for three weeks. Tell the patient, and own it without hiding behind the system.

Leading the team

  • Sealed

    The Registrar Debrief

    Your junior missed the signs overnight. Put it right before the next shift, without breaking them.

Safety & compliance

  • Sealed

    The Needle Stick

    A nurse pricked herself and wants to skip the report so the shift runs on time. Say no, and keep her.